Get in Contact with Support

Get immediate assistance with technical issues, billing questions, or platform navigation by reaching out to our support team!

Last updated 14 days ago

Live Chat

The most efficient way to resolve questions is through our built-in live chat. This connects you directly with a platform specialist.

  1. Locate your profile at the bottom left of your platform interface

  2. Click the Get Help icon to open the interactive chat window

  3. Describe your question or issue to begin conversing with our team in real-time

Additional Help

To give feedback, use self-service articles & help, or stay up to date on the changelog, click the community feature in the platform interface

  1. Feedback: you can submit ideas, vote on features requested by other community members, and report technical errors directly to our engineering team

  • Navigate to the feedback section on the community homepage

  • Search existing requests to see if your idea has already been proposed

  • Click the Add Your Feedback button to create a new post with your specific request or bug report

  1. Articles & Help: the knowledge base offers detailed, step-by-step articles to help you navigate and customize your workspace

  • Navigate to the articles & help section on the community homepage

  • Search for a specific subject or browse through the collections of articles

  1. Changelog: we publish updates regularly to keep you informed of platform progress and new features

  • Navigate to the Changelog section on the community homepage

  • Browse through recent and past updates to learn more about your evolving AI platform