What to do if my Neuron fails processing?
GD

Written By Giovanna Diniz

Last updated 15 days ago

  1. Check the Neuron Explorer: Navigate to the details section in the Neuron Explorer to see which specific Axon failed during the process.

  2. Review your data: Verify that the data or files you uploaded are correct and not corrupted. Corrupted files can often cause processing errors.

  3. Retry the failed files: The Neuron Explorer will show a list of failed files or data. You can use the retry option to reprocess these files or data.

  4. Ensure data integrity: If retrying doesn’t work, make sure the data is valid and free of corruption, then try the process again.